Wonderful service -special thanks to vickie who went above and beyond for me and saved me valuable time-Phil Vitti
Quick friendly estimates.
Very good customer service experience.
Once again an outstanding job! The whole process from start to finish was easy & efficient. Totally hands free and hassle free for me. My 2018 Volvo looks brand new! A big shout out to Mike!
The best ever, Mike and everyone is very professional, great job in my Toyota
Absolutely outstanding service, I was side-swiped and lost my mirror. I ordered one online and they installed it in less than 15 minutes. Jim was amazing and the office was very organized with a well-maintained waiting area. Took a huge weight off my shoulders. Thank you so much!
very honest and great work!
Excellent work - especially after an accident, returns car back looking new!
Couldn't even tell I was in a collision. Great work, better service! Extremely satisfied.
The team took great care of my Buick Encore. I honestly give them a good rating for there professionalism. I recommend this garage.well done.
Nothing but the best! These guys are excellent. Been there twice for paint and it always looks factory. They also take care of the rental and make everything super easy. Highly recommend.
Super Friendly and professional
I brought my Jeep to WFAB after some heavy winds left a tree limb falling on it, breaking the headlight and denting the hood, bumper, fender, and A pillar. I dropped my car off at their location where Enterprise was waiting for me, and was back going about my day within 10 minutes or so. Shortly after I received an email update with a photo of my car outlining the different stages in the process. I received photos of the work being done, and then as the car was being quality checked and cleaned. This was the first time I haven'...
I brought my truck in for some out of the ordinary frame work. Bob looked at the issue and came up with a game plan. Bob and his team kept me informed through the repairs. They ran into some unexpected issues, but informed me and worked through to make the repair. The work is excellent.
Went in for a quote and they were very nice and professional. Inside is clean and you are reminded that they specialize in foreign makes and models everywhere you look. Quote was fast and easy and gave me some good information. I went to another body shop place right after this to get another quote and I have confidence in these guys more
Highly recommend. I bought my car brand new a little over a year ago, so you can imagine the frustration of sustaining damage to the hood and roof so early in its life. Not only did Bob, Rhonda, and the rest of the team do an amazing job of restoring the car, working seamlessly with my insurance company, and arranging a rental car for me, but they had the work done in less than four hours. I thought I would be car-less for a week, and instead I picked it up during my lunch break, damage free with the interior ...
Nothing bad to say about Woburn Foreign Auto Body. They do great work. In addition to great work this will be the easiest experience you ever have at a body shop. They will do the insurance estimate right there. They arrange for a rental car for you to pick up and dropped off right there. While they are working on your car they send you updates with pictures daily. Fortunately I don't spend a lot of time at body shops, but this is the best I have ever been to.
Had the misfortune of needing their services twice in the last year, but they made it easy. If you're with commerce/mapfre, they are closely tied so no delays getting things approved.
Grateful service great work
Fixed my truck after an accident, they were very responsive and kept me updated with daily photos of the process they made. They even washed and quickly cleaned the inside before they gave it back to me!
Body work was excellent, looks brand new. Took a star because the detail wasn't top notch. Still dirt on my floor and a sub par cleaning of the doors and trim. Pretty disappointed to pay 99$ for that. My last detail was 75$ and much more thorough.
Always great service, professional staff, and stellar work. I've needed to use these folks a handful of times and I have never been let down. Would highly recommend this shop for any make or model of vehicle.
Great service and very helpful!
My car body works are done here since 2006. They love my car and they do great job.
Good work and honest.Jim is a pleasure to deal with.
Great Service! Received updates of the repairs everyday with pictures. Repair was completed on time and just as it was new like before.
Everyone at Woburn Foreign Auto Body was great. Love that they keep you updated on a daily basis through email. So you know exactly where they are in the repair process. Work performed was perfect. Would highly recommend them
Repairs look excellent! This is the second that went for repair at the same location.
Very likable staff! I feel they try to be accurate in telling customers when their cars are ready for pick up. They also seem to have a good relationship with the car rental companies, so, I didn't have to worry about contacting the rental companies in the event I needed the their car for more than a day. Hopefully, my car doesn't get run into ever again, but if it does, I'd definitely choose WFAB again!
Great communication and friendly service from Rhonda! Thanks again for repairing my Infiniti Q70L! Looks great!
Great attention to detail, and superior customer service! A rare find these days! Highly recommended!
My experience with Woburn Foreign Auto Body was fantastic. Rhonda at the front desk was lovely and my car was repaired quickly and to high standards!
They got my car fixed in record time and it came out looking brand new!!! Beyond happy with their service.
Excellent service, they went above and beyond.
I have never had a accident where a care was totaled. Woburn Foreign Auto Body was exceptional in working through the process with my insurance company and identifying damage that rated it as totaled beyond what the insurance inspector saw. Their website to communicate process made the process very effective. Rhonda is perfect for her job enabling customers to go through the trama and repair process seamlessly. Thank you all. Jim Krieger
Amazing service and the workers are great!
My Prius V3 was hit hard from behind as I waited to merge onto Route 1. Although nobody was hurt, everyone who saw the results of the accident was convinced that my car was totalled--except for my insurance company! So I checked with my dealer and they recommended Woburn Foreign Auto Body as their body shop of choice, and I'm very glad I did--the results are spectacular and the car looks and drives as well as it ever has. The shop kept me apprised of the progress and sent me a daily photo. I'm delighted with the result.
Excellent customer service and quality worknanship
Communication was good and they did a pretty good job on the repairs. I would recommend.
I don't think that I'm the only one who is %100 happy about the perfect way that they fix their clients vehicles . I will repeat my thanks to Mr Bob Winters. ( The General manager ) And for his wonderful assistants at the office. And the very professional technicians that are behind the Sean. Garo Ostayan
I had such an awesome experience at Woburn Foreign Auto Body. From the moment I walked in I knew I was going to be in good hands! They make the entire process very easy and the daily updates and photos of the repair work are an added bonus! Thank you Woburn Foreign Auto Body - you guys are the BEST!!!
Woburn was so easy to work with. They communicated regularly and repaired my car perfectly. I was very happy with the service and the people who helped me.
They do great work and provide outstanding service.
Me and my family have had 4 cars repaired by Woburn Foreign Auto Body in the past year. Yes we have had a string of bad luck, however, WFA has been their to repair our vehicles to pre-accident condition. The most recent incident on March 13 2019, involved my 2019 Acura. Someone hit my front fender and bumper. It was a hit and run. I went to WFA the same day and they took my car in the following Mon and I got it back on Friday. The car looks perfect. I highly recommend Woburn Foreign Auto Body
Always a great experience, customer service is the highest quality and communication of the status of the repair process is fantastic!
They did an excellent job on my truck. Finished in two days, handled all the paper work.
Woburn Foreign Auto Body is the only place that I will take my car for auto body work. Their customer service is excellent and they make the process so smooth for the customer. They also send you updates on your car. When I picked my car up, it was quick and my car looked great. My only wish was that the rental car was cleaner, which isn't their fault because the car came from Enterprise. But since they're affiliated maybe they can pass the word on. Otherwise, I couldn't be happier.
Excellent work and keeping me informed on the progress
Great experience. Jim and the team at Woburn Foreign Auto Body, are always one step ahead with the communication, and do excellent work...all with a sense of humor. Would use them again, and recommend them 100% of the time.
I had such a pleasant experience with Jim Cooper right from the start. He was extremely knowledgable during the initial walk thru giving an accurate estimate and what would likely be needed. He kept me updated thru out the process and never left me in the dark. I'll definitely be recommending WFAB to anyone that needs it. As long as Jim Cooper's smile is there as they walk thru that front door.
Service was friendly and professional. Updates on progress came regularly. Car was fixed and sparking clean when finished. Highly recommend!
Fantastic, perfect customer service, thank you
Good work, well run place, who could ask for anything more!
As usual the work done at WFAB was excellent. Rhonda at the front desk is a doll. She is so aware of customer service. Mark on the other hand should learn customer service. Don’t wait for the customer to call to see what the delay is, call the customer first. When you tell a customer that you’ll call the next day, CALL. I’m still waiting for his call! Lol!
Great customer service. While my car was there for repairs, they were sending me pictures and kept me update information about the process. I like that they were efficient and accommodating. I really recommend this auto body shop.
Woburn Foreign Auto Body was easy to work with, repaired my car quickly, and did a great job. Would definitely use them again.
I couldn’t have asked for a better body repair shop. Everything from first walking in the door to picking up my repaired car was the best Experience I have ever had! The people in the office (which was the cleanest auto repair office) were extremely nice as well as supportive of me in this situation. I liked the daily email with up dates and pictures of my car.
Smoothest experience possible, very pleased!
Fast and professional service. Scott and Rhonda are great! Thank you Woburn Foreign Auto Body.
I always have my Corolla repaired at WFAB. Unfortunately I've had 4 accidents in the last 6 years (no liability on my part) and they have done the best auto body repairs bar none. Attention to detail is excellent and I've never had a problem. Tabitha, the Office Manager is excellent, very knowledgeable and a real pleasure as are the Service Advisors. I especially appreciate the daily emails. Highly recommend!!
Professional and courteous service. I love the status updates on your car throughout the repair process. Overall, it was a wonderful experience. Thanks again for the awesome job on my car...it’s just like new!
I had a mishap with my garage door and the rear tailgate right before the holidays. The staff at WFAB was spectacular with information, accommodation and quick, professional service and turnaround. They took my car in before the appraisal was complete and helped me get a rental - all during their holiday party! The email updates with photos kept me advised and my car came back looking as good as new in less time than i expected! From the front desk to the detailer - a top notch operation! I highly recommend them to anyone!
Outstanding, friendly, welcoming, competent, extra mile
Woburn Foreign Auto Body provide the best service I have ever received in the auto repair industry. From my first call till pickup of my vehicle I received prompt and courteous answers and information. Without asking you will be informed about every step of the repair process in the form of messages and images, and they follow up after the fact to ask how they did. I highly recommend WFAB.
The best auto body shop in New England! Precision auto body repair, never had a problem with their work, and always willing to go that extra mile!!!! Did i mention the young ladies that manage the office? They are very professional and customer oriented! Always a pleasure to deal with them and the guy's that write up the estimates! GREAT PLACE!
Professional, Everything explained. Punctual. Well organized dealership with systems and processes closely followed. They try to service your vehicle as expeditiously as possible with drive for customer satisfaction
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